Privacy Policy
Introduction
The Internet is an amazing tool. It has the power to
change the way we live, and we're starting to see that
potential today. With only a few mouse-clicks, you can
follow the news, look up facts, buy goods and services,
and communicate with others from around the world. It's
important to to help our customers
retain their privacy when they take advantage of all the
Internet has to offer.
We believe your business is no one else's. Your privacy
is important to you…and to us. So we'll protect the
information you share with us. To protect your privacy,
follows different principles in
accordance with world-wide practices for customer
privacy and data protection.
We will ask you when we need information that
personally identifies you (personal information) or
allows us to contact you. Generally this information
is requested when you create a Registration ID on
the site or when you download free software, enter a
contest, order e-mail newsletters or join a
limited-access premium site. We use your Personal
Information for four primary purposes:
- To make the site easier for you to use by not
having to enter information more than once.
- To help you quickly find software, services or
information.
- To help us create content most relevant to you.
- To alert you to product upgrades, special offers,
updated information and other new services from
.
If you choose not to register or provide personal
information, you can still use most of
. But you will not be able to
access areas that require registration.
If you decide to register, you will be able to
select the kinds of information you want to receive
from us by subscribing to various services, like our
electronic newsletters. If you do not want us to
communicate with you about other offers regarding
products, programs, events, or
services by e-mail, postal mail, or telephone, you
may select the option stating that you do not wish
to receive marketing messages from .
occasionally allows other companies
to offer our registered customers information about
their products and services, using postal mail only.
If you do not want to receive these offers, you may
select the option stating that you do not wish to
receive marketing materials from third parties.
has taken strong measures to protect
the security of your personal information and to
ensure that your choices for its intended use are
honored. We take strong precautions to protect your
data from loss, misuse, unauthorized access or
disclosure, alteration, or destruction.
We guarantee your e-commerce transactions to be 100%
safe and secure. When you place orders or access
your personal account information, you're utilizing
a secure server software SSL, which encrypts your
personal information before it's sent over the
Internet. SSL is one of the safest encryption
technologies available.
strictly protects the security of
your personal information and honors your choices
for its intended use. We carefully protect your data
from loss, misuse, unauthorized access or
disclosure, alteration, or destruction.
Your personal information is never shared outside
the company without your permission, except under
conditions explained above. Inside the company, data
is stored in password-controlled servers with
limited access. Your information may be stored and
processed in South Africa or any other country where
, its subsidiaries, affiliates or
agents are located.
You also have a significant role in protecting your
information. No one can see or edit your personal
information without knowing your user name and
password, so do not share these with others.
If for some reason you believe has not adhered to these principles, please notify us by e-mail at , an d we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.
When you buy and install a new product, we may ask
you to register your purchase electronically. When
you do, we merge your registration information with
any information you've already left with us (we call
that information your personal profile). If you
haven't previously registered with us, we create a
personal profile for you from your product
registration information. If you ever want to review
or update that information, you can visit the
Profile Center, click on Update Profile, and edit
any of the Personal Information in your profile. If
you haven't already created a Registration ID, we
will ask you to do so. This ensures that only you
can access your information.
As mentioned above, every registered customer has a
unique personal profile. Each profile is assigned a
unique personal identification number, which helps
us ensure that only you can access your profile.
When you register, we create your profile, assign a
personal identification number, then send this
personal identification number back to your hard
drive in the form of a cookie, which is a very small
bit of code. This code is uniquely yours. It is your
passport to seamless travel across
, allowing you to download free
software, order free newsletters, and visit premium
sites without having to fill out registration forms
with information you've already provided. Even if
you switch computers, you won't have to re-register
– just use your Registration ID to identify
yourself.
When you join us, you provide us with your contact
information, including your name and email address.
We use this information to send you updates about
your order, questionnaires to measure your
satisfaction with our service and announcements
about new and exciting services that we offer. When
you order from us, we ask for your credit card
number and billing address. We use this information
only to bill you for the product(s) you order at
that time. For your convenience, we do save billing
information in case you want to order from us again,
but we don't use this information again without your
permission.
We occasionally hire other companies to provide
limited services on our behalf, including packaging,
mailing and delivering purchases, answering customer
questions about products or services, sending postal
mail and processing event registration. We will only
provide those companies the information they need to
deliver the service, and they are prohibited from
using that information for any other purpose.
will disclose your personal
information, without notice, only if required to do
so by law or in the good faith belief that such
action is necessary to: (a) conform to the edicts of
the law or comply with legal process served on
or the site; (b) protect and defend
the rights or property of and its
family of Web sites, and, (c) act in urgent
circumstances to protect the personal safety of
users of , its Web sites, or the
public.