Refund policy

Should you have any issue whatsoever with the final product, please send us an email right way so we can fix the problem! Please note you need to let us know within 7 days of receiving your order.

In the email please describe exactly what you are not happy with, along with your order number and contact details and photo’s

Send the mail to Elsabe at sale@canvasandsign.co.za

We will endeavor to send you a replacement within 72 hours, depending on how busy we are at the time.

If you are still not 100% satisfied with the replacement and have a valid reason, we will process a refund.

To enable a refund we will request your banking details via email.

Refund payments are processed within 7 days, are subject to managements final approval.

 

No refunds after 30 days of purchase.

No refunds will be done for low quality images. We would have discussed this with you before we printed.

Due to the printing process there will be color variances and that will not be a reason for cancelation.

 

What sets us apart from the competition

Materials

We use poly-cotton canvas and our clients get the best matt/glossy/Satin finish at no extra charge
Frames

We offer our clients an industry leading 16mm x 25mm Frame with a 3mm solid backing  for increased strength and durability

Testimonials

What do customers say about our work?

canvas and sign
Highly Recommended
Brilliant fast and reliable, they did some canvas printing for us and it looks amazing. Thank you Johan and staff.
Divan Kruger
April 20, 2020
canvas and sign
Impressive Quality
The best place to do printing and embroidery. Prices are very good and the service are 10/10. Will definitely recommend.
Angelique Kok
May 7, 2020
canvas and sign
You Are Number One
As a business we always need good quality products in a certain time frame.. you always deliver on time and the quality is excellent. Doing business with you is a pleasure with no problems. Thank you. You are number one in the printing industry!
Lumela Afrika
May23, 2020
canvas and sign
Exclusivity and Comfort
Thank you for assisting me at a very very short notice with a huge printing and marketing order! When a reputable and large postage service delayed my order from the Western Cape at the last minute, I called upon Canvas and Sign to help me. Johann and Elsabe were absolutely great - I think they heard the 'cry for help' in my voice. Within no time, they supported me in getting my printing work done for a school function
Lynette Berger
March 13, 2020