Should you have any issue whatsoever with the final product, please send us an email right way so we can fix the problem! Please note you need to let us know within 7 days of receiving your order.
In the email please describe exactly what you are not happy with, along with your order number and contact details and photo’s
Send the mail to Elsabe at email@example.com
We will endeavor to send you a replacement within 72 hours, depending on how busy we are at the time.
If you are still not 100% satisfied with the replacement and have a valid reason, we will process a refund.
To enable a refund we will request your banking details via email.
Refund payments are processed within 7 days, are subject to managements final approval.
No refunds after 30 days of purchase.
No refunds will be done for low quality images. We would have discussed this with you before we printed.
Due to the printing process there will be color variances and that will not be a reason for cancelation.
What sets us apart from the competition
We use poly-cotton canvas and our clients get the best matt/glossy/Satin finish at no extra charge
We offer our clients an industry leading 16mm x 25mm Frame with a 3mm solid backing for increased strength and durability